:root{--green:#0f300f;--green-hover:#174217;--black:#0a0a0a;--white:#fff;--offwhite:#f3f3f1;--border:rgba(15,48,15,.18);--border-light:hsla(0,0%,100%,.2);--text-muted:hsla(0,0%,4%,.65);--font-sans:"Plus Jakarta Sans","Inter",-apple-system,BlinkMacSystemFont,sans-serif;--font-mono:"JetBrains Mono",ui-monospace,SFMono-Regular,monospace}*,:after,:before{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background-color:var(--offwhite);color:var(--black);line-height:1.5;min-height:100vh;display:flex;flex-direction:column;-webkit-font-smoothing:antialiased}button,input,select,textarea{font-family:inherit;font-size:inherit;border-radius:0}.crm-topbar{background-color:var(--green);border-bottom:1px solid var(--border-light);padding:0 24px;height:68px;justify-content:space-between;gap:16px;position:-webkit-sticky;position:sticky;top:0;z-index:90}.crm-brand,.crm-topbar{color:var(--white);display:flex;align-items:center}.crm-brand{gap:14px;text-decoration:none}.crm-brand img{height:34px;width:auto}.crm-badge{font-family:var(--font-mono);font-size:.72rem;text-transform:uppercase;letter-spacing:.08em;padding:4px 10px;border:1px solid var(--border-light);color:var(--white)}.crm-role-switcher{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.crm-role-select{background-color:var(--white);color:var(--green);border:1px solid var(--white);padding:8px 12px;font-size:.84rem;font-weight:600;cursor:pointer}.crm-shell{display:grid;grid-template-columns:255px 1fr;min-height:calc(100vh - 68px)}@media (max-width:960px){.crm-shell{grid-template-columns:1fr}}.crm-sidebar{background-color:var(--black);color:var(--white);border-right:1px solid var(--border);padding:24px 0;display:flex;flex-direction:column;justify-content:space-between}.crm-nav-group-label{font-family:var(--font-mono);font-size:.7rem;text-transform:uppercase;letter-spacing:.08em;color:hsla(0,0%,100%,.5);padding:0 20px;margin-bottom:8px;display:block}.crm-nav-btn{width:100%;background:transparent;border:none;border-left:3px solid transparent;color:hsla(0,0%,100%,.78);padding:13px 20px;text-align:left;font-size:.9rem;font-weight:400;cursor:pointer;display:flex;align-items:center;justify-content:space-between;transition:.2s ease}.crm-nav-btn:hover{background-color:hsla(0,0%,100%,.06);color:var(--white)}.crm-nav-btn.active{background-color:var(--green);border-left-color:var(--white);color:var(--white);font-weight:500}.nav-count{font-family:var(--font-mono);font-size:.75rem;padding:2px 7px;border:1px solid hsla(0,0%,100%,.25)}.crm-main{padding:32px;overflow-x:hidden}.crm-toolbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:16px;padding-bottom:24px;margin-bottom:28px;border-bottom:1px solid var(--border)}.crm-page-title{font-size:1.75rem;font-weight:500;letter-spacing:-.02em;color:var(--green)}.crm-page-sub{font-size:.88rem;color:var(--text-muted);margin-top:2px}.crm-filter-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.crm-input,.crm-select{padding:9px 14px;border:1px solid var(--border);background-color:var(--white);color:var(--black);font-size:.86rem}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 18px;font-size:.85rem;font-weight:500;border:1px solid transparent;cursor:pointer;text-decoration:none;transition:.2s ease}.btn-green{background-color:var(--green);color:var(--white);border-color:var(--green)}.btn-green:hover{background-color:var(--black);border-color:var(--black)}.btn-outline{background-color:var(--white);color:var(--green);border-color:var(--green)}.btn-outline:hover{background-color:var(--green);color:var(--white)}.btn-sm{padding:6px 12px;font-size:.78rem}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));border-top:1px solid var(--border);border-left:1px solid var(--border);margin-bottom:32px}.kpi-card{background-color:var(--white);padding:24px;border-right:1px solid var(--border);border-bottom:1px solid var(--border)}.kpi-card.dark{background-color:var(--green);color:var(--white)}.kpi-label{font-family:var(--font-mono);font-size:.74rem;text-transform:uppercase;letter-spacing:.06em;opacity:.75;display:block}.kpi-val{font-size:2.2rem;font-weight:500;letter-spacing:-.03em;margin:6px 0 4px;display:block}.kpi-sub{font-size:.8rem;opacity:.75}.panel{background-color:var(--white);border:1px solid var(--border);margin-bottom:28px}.panel-header{padding:18px 22px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;background-color:var(--offwhite)}.panel-title{font-size:1.05rem;font-weight:600;color:var(--green)}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:.86rem}td,th{padding:14px 18px;border-bottom:1px solid var(--border);vertical-align:top}th{font-family:var(--font-mono);font-size:.73rem;text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);background-color:#fafaf9}tr:hover td{background-color:rgba(15,48,15,.02)}.code-pill{font-size:.76rem;font-weight:600;background-color:var(--green);color:var(--white)}.code-pill,.status-pill{font-family:var(--font-mono);padding:3px 8px;display:inline-block}.status-pill{font-size:.72rem;border:1px solid var(--border);font-weight:500}.status-pill.open{background-color:#fee2e2;color:#991b1b;border-color:#fca5a5}.status-pill.progress{background-color:#fef3c7;color:#92400e;border-color:#fcd34d}.status-pill.resolved{background-color:#dcfce7;color:#166534;border-color:#86efac}.status-pill.offline{background-color:var(--black);color:var(--white)}.modal-backdrop{position:fixed;inset:0;background:hsla(0,0%,4%,.72);display:flex;align-items:center;justify-content:center;z-index:200;padding:16px}.crm-modal-box{width:min(620px,95vw);border:2px solid var(--green);background-color:var(--white);color:var(--black)}.modal-head{background-color:var(--green);color:var(--white);padding:16px 22px;display:flex;align-items:center;justify-content:space-between}.modal-body{padding:24px 22px}.form-grid{display:grid;grid-template-columns:1fr 1fr;grid-gap:14px;gap:14px}.field,.form-grid{margin-bottom:14px}.field{display:flex;flex-direction:column;gap:5px}.field label{font-size:.8rem;font-weight:600}.field input,.field select,.field textarea{padding:10px 12px;border:1px solid var(--border);background-color:var(--offwhite)}.auth-screen{min-height:calc(100vh - 68px);display:flex;align-items:center;justify-content:center;padding:32px 16px;background-color:var(--offwhite)}.auth-card{width:min(520px,100%)}.auth-card,.wizard-card{background-color:var(--white);border:2px solid var(--green)}.wizard-card{width:min(760px,100%)}.wizard-steps{display:grid;grid-template-columns:repeat(3,1fr);border-bottom:1px solid var(--border);background-color:var(--offwhite)}.wizard-step-tab{padding:12px 16px;font-family:var(--font-mono);font-size:.74rem;text-transform:uppercase;letter-spacing:.05em;border-right:1px solid var(--border);color:var(--text-muted)}.wizard-step-tab:last-child{border-right:none}.wizard-step-tab.active{background-color:var(--green);color:var(--white);font-weight:600}.wizard-step-tab.done{background-color:var(--black);color:var(--white)}.rollout-box{background-color:var(--offwhite);border:1px solid var(--green);padding:20px;margin-bottom:18px}.error-banner{background-color:var(--black);color:var(--white);border-left:4px solid var(--green);padding:12px 16px;font-size:.84rem;margin-bottom:16px}